Privacy Policy
Last updated: 28 October 2026
SmartQualifier ("we", "us") is a service operated by Tagloud that analyzes recorded business phone calls for pay-per-call marketers. This policy explains what we collect and how we use it.
Information we collect
- Account information — your email, name, company and a securely hashed password.
- Call data you send us — call IDs, caller phone numbers, call duration, publisher and buyer names, links to call recordings, and the transcripts and results we create from them.
- Website information — basic technical data such as IP address (stored only as a one-way hash for abuse prevention), and anything you type into our demo or contact forms.
How we use it
- To transcribe and analyze calls against the rules you set, and show you the results.
- To run your account, send service emails (such as password resets and plan notices) and provide support.
- To prevent abuse and keep the service secure.
We do not sell personal information and we do not use your call data to advertise to anyone.
Audio, transcripts and retention
We read call recordings from the link your platform provides in order to transcribe them; we do not store the audio files. Transcripts and raw call data are automatically removed 90 days after the call is received. Verdicts and scores remain in your account until you delete the campaign or close your account.
Service providers
We use trusted providers to run SmartQualifier, which process data only on our instructions: hosting (Hostinger), speech-to-text (Deepgram), AI analysis (Anthropic), email delivery (Resend) and payment processing. These providers may process data outside your country.
Your responsibilities for call recordings
You are responsible for giving any notices and obtaining any consents required by law to record calls and to share recordings with us for analysis.
Security
Data is sent over encrypted connections (HTTPS), passwords are stored as salted hashes, and access to customer data is restricted to your own account.
Your choices
You can update your profile, delete campaigns (which deletes their calls) or ask us to close your account and delete your data by contacting the contact details on our website.
Changes
We may update this policy and will change the date above when we do. Material changes will be notified by email to account holders.
Contact
Questions: the contact details on our website.